Is my Miami-Dade Water and Sewer Department payment safe?
Absolutely. Online Resources takes the greatest care in securing your personal information, including all of your payment information. All transactions takes place in a secured environment with encrypted data. Online Resources is subject to regular security and financial audits: just like your local bank.
Who is Online Resources?
Online Resources is a market leading payment processor for billers, merchants, and over 1500 banks. When you make payments online, even at your bank's online bill payment Website, Online Resources is often the company that silently processes your payments. This CollectPay Direct service has been established for entities like Miami-Dade Water and Sewer Department to offer a convenient, direct payment method to customers.
How long will it take before Miami-Dade Water and Sewer Department gets my payment?
Depending on the time, you make your payment it should post to your Miami-Dade Water and Sewer Department account within 24 - 48 hours. Payments made prior to 2:00 PM Eastern, Monday - Friday will post the same night to your account. Payments made after 2:00 PM Monday - Thursday will post the next business day. Payments made after 2:00 PM Friday and payments made Saturday and Sunday will post to your account Miami-Dade Water and Sewer Department Monday night.
What is the convenience fee?
Online Resources charges a one-time convenience fee for use of the payment service. The fee is paid directly to Online Resources to cover the cost of using the service; Miami-Dade Water and Sewer Department does not receive a any portion of the payment.
Do you accept credit card payments?
Currently, Miami-Dade Water and Sewer Department has initiated a pilot program to accept credit card payments from customers via the web. However, this process is offered and monitored by an independent service provider, Online Resources, which charges a convenience fee of $3.95 per transaction to the credit card holder.
What type of credit cards do you accept?
Visa, Master Card, American Express and Discover.
When will my payment be charged to the credit card?
Within two business days from the completed transaction date.
Is there a fee for credit card payments?
Yes, there is a convenience fee of $3.95 per transaction collected by an independent service provider, Online Resources.
What is the maximum amount that I can pay using my credit card?
The daily maximum amount per credit card account is $400.00.
Do you accept debit cards?
Only if the debit card has a Visa or Master Card logo.